A criterion is set in order for us to know what to look for in a supplier. This allows us to evaluate potential suppliers and ensure that we don’t overlook any important requirement.
Once a criterion is created, selected members of our team will review all proposals received and recommends a short list of suppliers to choose from.
We send out proposal requests and quotation requests and would requests bidders to provide detailed information on their processes and stability of their material. This will enable us to determine whether they meet our criteria or not.
Our team will carefully evaluate bid submissions and compare each submission to our criteria checklist. We make sure that we transact with the right supplier so as not to damage the reputation of our company and business.
We monitor our supplier’s performance by conducting regular performance reviews. This will ensure us that they are fulfilling their end of the agreement and this also helps us when renewing contracts with our suppliers.
When selecting our suppliers, we make sure that they are 100% reliable. They always informs us when to expect the delivery of the supplies and are able to deliver the supplies on time. They also provides updates if the supplies are about to be delivered. We do a very careful and tedious process when selecting our suppliers to ensure that our company can deliver the best quality service our clients deserves.
It is inevitable that in these kinds of transactions, mistakes can happen and it is always good to find a supplier who would take responsibility for their mistakes and to quickly and actively look for ways to fix any problems that may occur. We are confident in saying that our suppliers are just the kind. When problems arise and mistakes happen, they always see to it that they are on top of it and that necessary steps are taken in order to fix the problem
Our company always makes sure that we serve our clients only the best that is why we also make sure that the wood we use are of the best quality. And because of this, we do not just get our wood products from just any supplier. We also have to make sure that it is from the best because we believe that our supplier’s performance and the quality they deliver will reflect on our company and will also affect our reputation.
FloorMaster has been in this business for years and we believe that through experience, we have learned the ins and outs in this industry. We have provided our clients with the best quality service we can offer and have received generally positive reviews from our previous clients. We always make sure that we maintain the same quality service to gain the loyalty of our clients for continued patronage as well as gain more clients through their recommendations.
We make sure that we only hire only the best in our team. Our employees have undergone through tedious background checks and careful evaluation to ensure that they are qualified and fit for the work. However, it doesn’t just stop in the hiring process. Once fully hired, our employees go through a series of training before they are set for individual work. Our regular and tenured employees are also sent for trainings and seminars to keep them updated.
We want our clients to get the most benefits out of our services. This includes the wide availability of our wood suppliers to ensure that anywhere you call us, we'll be there to deliver your wood panels. This also covers the fast service we conduct in our processes that leaves a big impression to our customers. We believe that our customers should get their supplies on time or even before for building reliability and trust, a huge bonus for client satisfaction, rating and partnership.
«My old wooden floor looks like when it was freshly installed 10 years ago again! The price was also very reasonable with no hidden charges. Thank you Floormaster!»
«My parquet flooring was restained into a fresh new colour to match my house décor after renovation! The service was quick and fuss free.»